Last Updated: 25 June 2026
1. Introduction
At Next Door Property Services (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Who We Are
Company Name: Next Door Property Services
Registered Address: 221B Baker Street, Marylebone, London, NW1 6XE, United Kingdom
Email: [email protected]
Telephone: 07725 035 786
If you have any questions regarding this Privacy Policy or how we process your data, please contact us using the details above.
3. Information We Collect
We may collect and process the following types of personal information:
- Name
- Company name
- Email address
- Telephone number
- Postal address
- IP address
- Browser type and version
- Device information
- Website usage information
- Any information you voluntarily provide through contact forms, enquiries or correspondence
4. How We Collect Information
We collect information when you:
- Complete a contact form
- Request a quotation
- Subscribe to our newsletter
- Contact us by email or telephone
- Use our website
- Accept cookies
- Engage with our services
We may also collect information automatically through cookies and analytics technologies.
5. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide our products and services
- Prepare quotations
- Manage client relationships
- Improve our website
- Send service-related communications
- Send marketing communications where you have given consent
- Meet our legal obligations
- Protect our business against fraud or misuse
6. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate business interests
- Protection of vital interests where applicable
7. Marketing Communications
If you opt in, we may send you marketing emails about our services, news or updates.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us directly
We will never sell your personal information to third parties for marketing purposes.
8. Cookies
Our website uses cookies to:
- Ensure the website functions correctly
- Improve website performance
- Analyse visitor behaviour
- Remember user preferences
You can control cookies through your browser settings.
For more information, please see our Cookie Policy.
9. Analytics
We may use services such as:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- Other website analytics platforms
These services help us understand how visitors use our website and improve the user experience.
Some information collected may include:
- Pages viewed
- Time spent on pages
- Device type
- Browser type
- Approximate geographic location
- Referring website
10. Sharing Your Information
We may share personal information with trusted third parties where necessary, including:
- Website hosting providers
- Cloud service providers
- IT support providers
- CRM systems
- Email marketing platforms
- Payment providers
- Professional advisers
- Government authorities where legally required
All third parties are required to keep your information secure.
11. International Transfers
Some of our service providers may process information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection legislation.
12. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymised.
14. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request transfer of your information
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details above.
15. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to read their privacy policies before providing personal information.
16. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that we have collected such information, we will delete it promptly.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised effective date.
18. Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
Telephone: 0303 123 1113
However, we would appreciate the opportunity to address your concerns before you contact the ICO.
This template works well for most brochure websites, service businesses, and WordPress websites. If the site uses features such as e-commerce, user accounts, payment processing, booking systems, recruitment forms, or healthcare-related data collection, additional sections should be added to reflect those activities.
